Retailers play a role in protecting the consumers and their employees from the risk of COVID-19 infection. At the same time, they are also challenged to come up with strategies on how their business can survive during the pandemic. In the retail supply chain, essential measures must be taken to respond to the challenges today...
Customer experience and satisfaction are on the frontline when it comes to establishing good customer relations. If you’re in the eCommerce industry, one significant aspect that you should not overlook is order fulfilment including the process that leads to it. 97% of customers want to monitor their orders throughout the shipping process. It shows that...
With the increasing number of eCommerce retailers and more people preferring to shop online because of the pandemic, sustainable supply chain practices must not be overlooked. Companies should be able to incorporate practices that can support effective operations and environmental safety. If you’re reevaluating your logistics management operations, consider moving towards a sustainable supply chain....
In an eCommerce business, one way to maintain client satisfaction and increase your sales is shipping efficiency. Did you know that the top reasons for shopping cart abandonment include shipping issues? When running your business online, your eCommerce shipping solutions should be on top of your priorities. As they play critical roles in the success...
Have you ever paid attention to the impact of supply chain disruption on your business? When this problem occurs, the flow of goods will stop. It will also have an impact on your production and operational processes. Certainly, this is an issue that must be prevented as much as possible. In case it occurs, you...
Every business is unique and along with that are the different requirements that they have. One of those is sound logistics management. Logistics management helps ensure that shipping and delivery and the entire supply chain management of your business are efficiently done. An improvement on your logistics management results in smoother and more efficient operations....
As your business caters to growing customer demands involving logistics, there are times when your operations may be hampered. When this happens, you can rely on the services of 3PL logistics provider to meet your requirements. What is 3PL? 3PL or Third-Party Logistics refers to courier companies, freight forwarders, or logistics subcontractors that offer their...
Your responsibility to your customers doesn’t stop by the time you receive their orders. There are still processes that play a part in order completion. This is where eCommerce fulfillment comes in. eCommerce fulfillment is an integral part of businesses–both big and small. Learn more about it, as well as its benefits, as you read...
When shipping out goods, you will be presented with a lot of options. Among them are LTL and FTL shipping. If you’re not familiar with the different shipping methods available, you might get confused and find it hard to decide which one is suited to your needs. Whether your business has small or big requirements...
Different products have a different shelf life. There are those that can last longer without special care and there are also those with specifications when it comes to handling and delivery to preserve their quality. It is in the latter where the importance of cold chain logistics comes in. What is Cold Chain Logistics? Cold...