With the current increase in eCommerce activity, retailers need to adopt warehouse management techniques that can streamline their processes and keep up with current demands. While this may seem complex, there are warehousing management techniques that can impact your operational costs and efficiency while helping improve customer satisfaction. Here are some of the warehousing techniques...
With surges in product demand, many businesses face the problem with stock availability. The expansion of operations is a positive thing but it is important for online businesses to ensure that they will meet expectations and overcome the challenges concerning stock availability. Below are some of the most common stock availability challenges that many eCommerce...
The past year has posed challenges to the eCommerce supply chain and affected even Fortune 1000 companies. As the pandemic continue to impact delivery services, businesses must develop strategies to be able to adjust to ever-changing expectations. Supply chain agility is now essential to quickly adapt to sudden changes in events and unexpected delays that...
There are several factors that may lead to delays in the shipment of products. While some reasons are acceptable, it is still important to take the necessary steps to avoid delays as much as possible. A study reveals that 69% of consumers will refrain from shopping again with retailers who failed to deliver their goods...
One of the most important responsibilities that manufacturers and retailers need to meet is stock availability. Consumers should be able to find the product being offered when they need it. Otherwise, it will reflect poor supply chain management and may result in customer dissatisfaction and eventually profit loss. Stock unavailability must be avoided. This article...
Retailers play a role in protecting the consumers and their employees from the risk of COVID-19 infection. At the same time, they are also challenged to come up with strategies on how their business can survive during the pandemic. In the retail supply chain, essential measures must be taken to respond to the challenges today...
Customer experience and satisfaction are on the frontline when it comes to establishing good customer relations. If you’re in the eCommerce industry, one significant aspect that you should not overlook is order fulfilment including the process that leads to it. 97% of customers want to monitor their orders throughout the shipping process. It shows that...
With the increasing number of eCommerce retailers and more people preferring to shop online because of the pandemic, sustainable supply chain practices must not be overlooked. Companies should be able to incorporate practices that can support effective operations and environmental safety. If you’re reevaluating your logistics management operations, consider moving towards a sustainable supply chain....
In an eCommerce business, one way to maintain client satisfaction and increase your sales is shipping efficiency. Did you know that the top reasons for shopping cart abandonment include shipping issues? When running your business online, your eCommerce shipping solutions should be on top of your priorities. As they play critical roles in the success...
Have you ever paid attention to the impact of supply chain disruption on your business? When this problem occurs, the flow of goods will stop. It will also have an impact on your production and operational processes. Certainly, this is an issue that must be prevented as much as possible. In case it occurs, you...