With the disruptions that commonly occur in today’s supply chains, it is important for marketers to work with a cost-efficient courier company that can help meet customer expectations and facilitate smooth operations. The question is, how can you identify a cost-efficient courier company in the Philippines especially with a pool of options you’ll find today?...
Customer experience and satisfaction are on the frontline when it comes to establishing good customer relations. If you’re in the eCommerce industry, one significant aspect that you should not overlook is order fulfilment including the process that leads to it. 97% of customers want to monitor their orders throughout the shipping process. It shows that...
Whether you’re a retailer or a courier company in the Philippines, you have probably experienced the returns of your products numerous times already. Such an increase in return requests has been attributed to the ever-changing customer expectations and the emergence of customer-friendly return policies. All of these procedures associated with product returns, repairs, maintenance are...