OUR PRIVACY COMMITMENT

Worklink Services, Inc. (WSI) recognizes the importance of protecting the personal privacy of its employees, applicants, clients, service partners, suppliers, and website visitors, collectively referred to as “Data Subjects.”

WSI is fully committed to safeguarding personal information and complying with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations (IRR).

We implement appropriate organizational, physical, and technical measures to maintain the confidentiality, integrity, and availability of all personal information we process.

This Data Privacy Notice explains how WSI collects, uses, stores, shares, and protects personal information, as well as the rights of Data Subjects under the law.

ABOUT WORKLINK SERVICES, INC.

Worklink Services, Inc. (WSI) is a domestic logistics company under the Chelsea Logistics and Infrastructure Holdings Corp. group.
WSI provides end-to-end logistics solutions for various local industries — including courier (air/land/sea), trucking, warehousing, distribution, and special projects.

In connection with these services, WSI receives and processes personal information from clients, service partners, job applicants, and website visitors as part of legitimate business operations.

PERSONAL INFORMATION WE COLLECT

“Personal information” refers to any information from which the identity of an individual is apparent or can be reasonably and directly ascertained, such as:

  • Full name
  • Date of birth
  • Gender
  • Home or office address
  • Email address
  • Contact number
  • Government-issued identification numbers (when required for business transactions)
  • Employment details (for applicants or employees)

Non-personal information such as browser type, IP address, and operating system may also be collected when you visit our website for analytics and optimization purposes.

HOW WE COLLECT INFORMATION

We collect personal information in several ways:

  • When you fill out forms on our website or physical locations
  • When you submit job applications or resumes
  • When you transact or communicate with us via email, phone, or online portals
  • When you use our client or service partner systems and applications

Information may be collected manually or electronically, and only with your consent or when permitted by law.

PURPOSE OF COLLECTION

WSI collects, uses, and processes personal information for the following legitimate business purposes:

  • To provide logistics, courier, and warehousing services
  • To manage client and service partner relationships
  • To process job applications and employee records
  • To respond to inquiries, requests, or feedback
  • To comply with contractual, legal, and regulatory obligations
  • To enhance customer experience and improve services

STORAGE AND SECURITY OF INFORMATION

Personal information is stored securely using both physical and electronic safeguards. Access is restricted to authorized WSI personnel only.

Data may be stored in secure databases or cloud storage solutions, both within and outside the Philippines, consistent with applicable data protection regulations.

When personal data is no longer necessary for its original purpose, it will be securely disposed of or deleted.

USE AND PROCESSING OF PERSONAL INFORMATION

WSI uses personal information solely for the purposes stated above.

“Processing” includes any operation performed on personal information such as collection, storage, retrieval, updating, use, sharing, or deletion — consistent with the definition in the Implementing Rules and Regulations of the Data Privacy Act.

SHARING OF PERSONAL INFORMATION

WSI may share personal information with:

  • Its parent company, Chelsea Logistics and Infrastructure Holdings Corp., and other subsidiaries when necessary for legitimate business operations
  • Authorized third-party contractors or service providers performing functions such as data hosting, IT support, analytics, or logistics support, subject to strict confidentiality agreements
  • Government authorities or regulators when required by law or legal process

WSI does not sell or rent personal information to any third party.

RETENTION PERIOD

Personal information is retained only for as long as necessary to fulfill the declared purpose or as required by applicable laws and regulations.

Once the retention period expires, data will be securely destroyed or anonymized.

COOKIES POLICY

WSI uses cookies to enhance your browsing experience, analyze site usage, and improve website functionality.

What are cookies?
Cookies are small text files stored on your device to help us understand how visitors use our website. These may include session cookies (temporary) and persistent cookies (long-term).

Purpose of cookies:

  • Improve site functionality and performance
  • Analyze traffic and usage patterns
  • Personalize content and advertising

Cookie consent:
By continuing to use our website, you consent to our use of cookies. You may change your browser settings to disable cookies at any time, but doing so may affect site performance.

WSI’s cookie policy complies with the principles of transparency and user consent under the Data Privacy Act.

RIGHTS OF THE DATA SUBJECT

Under the Data Privacy Act of 2012, you have the following rights:

  1. Right to be informed – You have the right to know how your personal data is collected and processed.
  2. Right to object – You may refuse or withdraw consent to processing, subject to legal or contractual restrictions.
  3. Right to access – You can request a copy of your personal data held by WSI.
  4. Right to rectification – You can correct or update inaccurate or incomplete information.
  5. Right to erasure or blocking – You can request deletion or blocking of data no longer necessary.
  6. Right to data portability – You can obtain and reuse your data for your own purposes.
  7. Right to file a complaint – You may file a complaint before the National Privacy Commission (NPC) for violations of your data privacy rights.
  8. Right to damages – You are entitled to be indemnified for any harm suffered due to unlawful processing.

To exercise your rights, please contact our Data Protection Officer (DPO).

CONTACT INFORMATION

Data Protection Officer
Worklink Services, Inc.
*A1 Do-well Compound, 700 M. Lerma St.,
Brgy. Old Zaniga, Mandaluyong City 1550
📞 Tel:  (02) 85.333.888
📧 Email: dpo@wsi.ph

AMENDMENTS

WSI may update this Privacy Notice periodically to reflect changes in the law, regulations, or internal policies. Updated versions will be posted on wsi.ph.
We encourage regular visits to stay informed on how we protect your personal information.